artTunes Co.,Ltd., a business operator handling personal information (hereinafter referred to as “the Company”), hereby establishes the following privacy policy (hereinafter referred to as “this Privacy Policy”) regarding the handling of users’ personal information and related data acquired by the Company in connection with the website and internet services provided by the Company (hereinafter referred to as “the Services”).

1. Company Information

Company Name: artTunes Co.,Ltd.

Address: 5F, 6-6-2 Kojimachi, Chiyoda-ku, Tokyo, Japan

Representative: Annla Utsugi

2. Personal Information We Collect

The Company collects users’ personal information (as defined in the Act on the Protection of Personal Information [Act No. 57 of 2003, including subsequent amendments]; hereinafter the same) primarily through the methods described below, for the purposes specified in Section 3, “Purpose of Use, etc.”

2.1 Types of Personal Information Collected

  1. Information about a living individual, including the user’s name (including aliases, artist names, nicknames, etc. used on the Services), gender, address, date of birth, phone number, email address, and any other information provided by the user during registration on the Services
  2. Information related to the user's usage of the Services and associated data
  3. Information posted or entered by the user while using the Services (including posts, photos, videos, comments, messages exchanged between users, ratings, and other information shared or transmitted by users)
  4. Information related to the user’s internet usage (including browsing history, search keywords, ad impressions or clicks, browsing behavior, browsing environment such as connection details or carrier information, cookie data, IP address, and device identifiers), collected via cookies by the Company or provided by third parties
  5. Device ID and device information used to access the Services (including OS version, device model, carrier/network details), usage history, and settings of the Services
  6. Information related to inquiries or communications made by the user to the Company

2.2 Methods of Collection

  1. Information directly registered or provided by the user when using the Services
  2. Information automatically recorded by the Company during use of the Services
  3. Information provided by the user to the Company via email, mail, written documents, phone calls, etc.
  4. Information collected during use or browsing of the Services by the user

3. Purpose of Use

The Company uses the collected personal information for the following purposes

Unless permitted by applicable personal information protection laws, the Company shall obtain the user’s consent each time it intends to use personal information beyond the scope necessary to achieve the purposes listed below. In addition, the Company shall not use personal information in any manner that may promote or induce illegal or unjust acts.

  1. Operation and provision of the Services
  2. Publication of content posted or transmitted by users on the Services
  3. User management related to the Services
  4. Communication and information delivery related to the Services
  5. Research and analysis of usage and other data related to the Services
  6. Development and improvement of the Services and related services
  7. Handling and resolution of disputes and troubles related to the Services
  8. Prevention of unauthorized use and ensuring the security of the Services
  9. Sales, advertising, promotion, and solicitation for the Company’s or third parties’ products, rights, digital content, and services
  10. Execution of campaigns, contests, and surveys
  11. Delivery of newsletters
  12. Response to inquiries and after-sales support
  13. Exercise of rights and fulfillment of obligations under contracts involving the Company or as required by applicable laws and regulations

4. Personal Information Manager and Management

The manager of personal information held by the Company is artTunes Co.,Ltd. (Corporate Number: 7010001229630). The Company takes appropriate measures to prevent unauthorized access, loss, leakage, falsification, or other incidents concerning users’ personal information.

The Company appoints a Chief Personal Information Management Officer within the department responsible for overseeing personal information management on behalf of the manager. This department promotes and supervises the Company’s efforts to protect personal information through proper management.

artTunes Co.,Ltd. – Personal Information Inquiry Desk

Email Address: [email protected]

5. Retention of Personal Information

The Company retains personal information in accordance with applicable laws and regulations. However, if retention of personal information is required by the Act on the Protection of Personal Information or other applicable laws, such information shall be retained in compliance with those legal requirements.

6. Provision, Joint Use, and Transfer of Personal Information to Third Countries

The Company may provide users’ personal information to third parties in the following cases

  1. When a user uses services provided by a partner company, and it is necessary to share the user’s personal information with that partner for the purpose of service integration
  2. When providing personal information to partner companies that offer advertising delivery services, for the purpose of delivering advertisements to the user